Date: Sep 22, 2026 18:48 PDT Status: Completed The scheduled maintenance has been completed.
Date: Sep 22, 2026 18:30 PDT Status: In progress Scheduled maintenance is currently in progress. We will provide updates as necessary.
Date: Sep 22, 2026 12:37 PDT Status: Scheduled An OS upgrade by AWS on our database has resulted in lower performance. We will perform a database upgrade to resolve the issue. We expect the downtime to last 5 to 15 minutes.
Elevated API Errors
Date: Nov 19, 2024 06:35 PST Status: Resolved This incident has been resolved.
Date: Nov 19, 2024 06:28 PST Status: Monitoring A fix has been implemented and we are monitoring the results.
Date: Nov 19, 2024 06:00 PST Status: Identified We're experiencing an elevated level of API errors and are currently looking into the issue.
Elevated errors on api.patch.io
Date: Nov 7, 2024 16:07 PST Status: Resolved This incident has been resolved.
Date: Nov 7, 2024 15:48 PST Status: Monitoring Identified the issue and addressed the immediate cause. Since 15:37pm PST, there have been 0 error responses from the Orders API.
Date: Nov 7, 2024 15:09 PST Status: Investigating Currently investigating, seeing a higher error rate on Orders API.
Checkouts with a specified Fixed Amount or Fixed Price may be unable to complete the flow
Date: Jun 24, 2024 14:39 PDT Status: Resolved This incident has been resolved.
Date: Jun 24, 2024 12:12 PDT Status: Update We are continuing to investigate this issue.
Date: Jun 24, 2024 11:21 PDT Status: Investigating We are currently investigating this issue.
Project pages are unavailable
Date: Jun 12, 2024 08:15 PDT Status: Resolved Multiple pages that load Project data are unavailable.
Provider security update
Date: May 1, 2024 18:00 PDT Status: Completed The scheduled maintenance has been completed.
Date: May 1, 2024 17:30 PDT Status: In progress Scheduled maintenance is currently in progress. We will provide updates as necessary.
Date: May 1, 2024 13:16 PDT Status: Scheduled Patch will be performing scheduled maintenance that will improve the security, reliability, and operational performance of our backing servers. Site functionality may be delayed during this time.
Scheduled server maintenance
Date: May 1, 2024 06:00 PDT Status: Completed The scheduled maintenance has been completed.
Date: May 1, 2024 05:30 PDT Status: In progress Scheduled maintenance is currently in progress. We will provide updates as necessary.
Date: Apr 30, 2024 20:31 PDT Status: Scheduled Patch will be performing scheduled maintenance to improve our website. Some features may be unavailable at this time.
Degraded response time on api.patch.io
Date: Jan 18, 2024 20:04 PST Status: Resolved This incident has been resolved.
Date: Jan 18, 2024 19:49 PST Status: Monitoring A fix has been implemented and we are monitoring the results.
Date: Jan 18, 2024 19:44 PST Status: Identified The issue has been identified and a fix is being implemented.
Date: Jan 18, 2024 16:42 PST Status: Investigating We are currently investigating this issue.
Elevated errors
Date: Nov 7, 2023 07:31 PST Status: Resolved The Patch Platform experienced an elevated error rate during a 1-minute window.
Availability issue
Date: Nov 1, 2023 10:37 PDT Status: Resolved The Patch Platform was unavailable during a 1-minute window.
Date: Nov 1, 2023 03:50 PDT Status: Resolved The Patch Platform was unavailable during a 2-minute window.
Date: Nov 1, 2023 03:20 PDT Status: Resolved The Patch Platform was unavailable during a 5-minute window.
Elevated errors and response time
Date: Oct 31, 2023 05:51 PDT Status: Resolved The Patch Platform was partially unavailable during a 6-minute window.
Service temporarily unavailable
Date: Oct 5, 2023 06:00 PDT Status: Resolved Service was unavailable between 6:11 and 6:14PM.
503 Service Temporarily Unavailable
Date: Oct 2, 2023 14:00 PDT Status: Resolved Patch was unavailable during a 6-minute time window.
Date: Oct 2, 2023 06:30 PDT Status: Resolved Patch was unavailable during a 6-minute time window.
Date: Sep 27, 2023 06:30 PDT Status: Resolved Patch was unavailable for a 9-minute time window.
Scheduled maintenance
Date: Apr 23, 2023 10:07 PDT Status: Completed The scheduled maintenance has been completed.
Date: Apr 23, 2023 08:01 PDT Status: In progress Scheduled maintenance is currently in progress. We will provide updates as necessary.
Date: Apr 16, 2023 10:58 PDT Status: Scheduled We will be undergoing scheduled maintenance during this time.
Login issues
Date: Apr 11, 2023 11:47 PDT Status: Resolved The issue seems to be resolved and login to our dashboard is working again.
Date: Apr 11, 2023 11:35 PDT Status: Monitoring We have identified an issue with our authentication provider and are working with them to resolve it. Our API isn't affected and users already logged-in can continue accessing the dashboard.
Issues with login
Date: Mar 13, 2023 09:32 PDT Status: Resolved This incident has been resolved.
Date: Mar 13, 2023 09:16 PDT Status: Monitoring The issue seems to have recovered and login to our dashboard is working again. We are continuing to monitor.
Date: Mar 13, 2023 09:15 PDT Status: Identified We've identified an issue with our authentication provider and are working with them to resolve it.
Date: Mar 13, 2023 09:01 PDT Status: Investigating We are currently investigating issues with logins to the dashboard. Our API isn't affected and users already logged-in can continue accessing the dashboard.